Orders

I have a missing item in my order
VivaMK and our warehouse work extremely hard to ensure your order is 100% accurate. However, should you have a missing item then this needs to be reported t...
Tue, 22 Oct, 2019 at 12:21 PM
How do I order a personalised item?
Ordering your personalised items will be a two part process. The first part will be to order the goods and make payment for them as normal through your dist...
Tue, 30 Jun, 2020 at 12:21 PM
How do I check the due date of an out of stock item?
We have an excel sheet that will list any item out of stock along with their current due dates.  Please allow 24 hours from an item going out of stock f...
Tue, 11 Feb, 2020 at 12:15 PM
How do I send and set up my online shop?
Q. What is my dedicated customer shop link?  A. Your customer shop link is your personalised website link with /shop at the end. Q.Where do I find m...
Tue, 31 Mar, 2020 at 9:12 AM