To return an unwanted item, please ensure you have read the VivaMK returns policy first. 

If you are happy your item meets the criteria for return, please fill in a returns form, attached at the bottom of this page. 

Send your completed returns form to and we will respond within 1 working day with the return instructions providing the return is in line with the VivaMK returns policy.

Please note, the returns address can change so you must always follow the above procedure and we will provide you the correct address for each return. Any return made without prior email notification and request of appropriate return address will not be refunded.